T'S & C'S

Terms and Conditions

  • The owner must ensure that the caravan is accessible from all sides {bare minimum 3ft preferred}

  • Vehicles cannot be cleaned on the public road

  • All vehicles to be cleaned may need to tilted to aid in the cleaning of the roofs.(Ideally this could be done before its due to be cleaned)

  • The Caravan cleaner does not accept any liability for damage to the vehicle if it is not securely parked.

  • During External cleaning the windows and doors are not opened, therefore any surfaces that are obscured by them will not be cleaned.

  • If cleaning is to be carried out on storage or campsites it is the responsibility of the owner to obtain permission of the land owner prior to cleaning.

  • Aqua seal Pro and Duet treatments are not done on the roofs of any vehicles

  • Cancellations made less than 24hours before appointment will be subject to a charge of £25 (this charge is at the discretion of The Caravan Cleaner)

  • Payment must be made in full on the day of cleaning by Cash, BACS, PayPal, or credit card (a card machine is onboard)

  • Awnings and pop-ups aren't cleaned

  • Any items bought via the shop are subject to a delay of up to two weeks before being shipped.

  • Changes to these terms and conditions are subject to changes by The Caravan Cleaner at anytime.